This line is often taken as an inspiring motivational quote, but it was a literal description of the situation at the time, because of what today we might call an interface problem. The invention of shorthand and the typewriter in the early twentieth century had made it possible to create accurate records, but senior staff – even engineers at NASA – didn’t interact directly with the administrative machinery of the office. Secretaries and clerks were the unavoidable interface between the manager and the ability to get things done. You spoke to a secretary; they “interfaced” with the shorthand pad and the typewriter. You handed over a paper; they “interfaced” with the filing cabinet. Every kind of activity was organised this way. The secretary was the interface for the diary, a physical object kept only on their desk. (This could be a source of real influence.) They were the human “firewall” or routing system for phone calls. If the manager wanted a coffee, well that was the secretary too. It all went through her.
民生无小事，枝叶总关情。近年来，山西省高平市聚焦群众所需所盼，从“小切口”破题，依托居民小区、党群服务中心、边角空地等城市空间，加快推进“口袋小公园、便民小市场、老人小饭桌、阅读小空间、共享小驿站”的“五小惠民工程”，真正把好事办好、实事办实，让“民生温度”更加可感可触可及。
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Ранее пресс-секретарь президента России Владимира Путина Дмитрий Песков заявил, что Кремль не видит существенных изменений переговорной позиции Киева в рамках урегулирования конфликта на Украине.